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Post by victorgrant on Feb 19, 2018 13:57:59 GMT 2
HI, Everything seems to be working, except for the dark screen. I can see that the battery has 12.4 volts (looking at the voltage box on the running unit) and it's a new battery and all connections are tight. I can push the power button in and change the brightness, but the brightess setting is almost unreadable. I can also change the screen background and the white background is barely readable. I purchased the unit in December of 2008 but it doesn't get much use and stays dry. Never dropped or abused. Shortly after I bought it, the screen would blink off and on and I sent it in and had it repaired under warranty. I'm running 5.320 software which I updated a few weeks ago and it worked fine after. I'm going to call Customer service. Has anybody got any other suggestions? Could the software be causing this? Thanks I did not find the right solution from the internet. References: bb.sideimageforums.com/viewtopic.phpt=3304Mobile banking video
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